When should I enquire about transition support?

You can enquire once a likely change is being discussed, even if every detail is not settled. Share any known dates so we can discuss the preparation needed and available support.

What if I do not yet know exactly what help I need?

Tell us what is changing and what feels difficult to organise. We can discuss the practical tasks involved and clarify the assistance that may be suitable.

Can you work alongside my existing support team?

With your consent, we can discuss relevant arrangements with the people already involved. Clear responsibilities help the transition support fit alongside their roles.

How is this different from life skills support?

Transition support centres on managing a particular change and its immediate arrangements. Life skills support focuses on practising everyday abilities over time. Both may be relevant to different parts of your goals.

Does support continue indefinitely after the change?

The purpose and period of transition assistance are agreed with you. Once the change is underway, we review what remains to be done and discuss any ongoing support needs separately.

Life stages & transitions

A change in where you live, learn or spend your day can bring a lot to organise. We help you consider the practical steps and support involved in a transition, keeping your preferences central. Our service area covers Greater Melbourne, Melbourne’s western suburbs, Wyndham and Geelong.

Image placeholder

Support for your everyday life

Make your next step feel more manageable. Practical planning and support when a change in life brings new routines and support needs.

Planning the change
Breaking a transition into practical tasks, priorities and questions to work through.
Preparing for conversations
Helping you organise the information and preferences you want to share with the people involved.
Connecting the practical arrangements
With your consent, communicating about agreed support tasks and responsibilities during the transition.
Getting familiar with a new routine
Preparing for everyday steps in a new living or learning environment, including activities and travel needs.
Checking how the change is going
Discussing what is working after the transition and identifying remaining practical support needs.

We agree on the activities, suitability and scope with you before support begins.

Image placeholder

A personal approach to your support

AN ILLUSTRATIVE EXAMPLE

You might be preparing to move to a different home. Support could help you make a list of the routines you want to keep, identify who needs to know about the move and plan the practical assistance you will need while settling in.

Support shaped around you

The right support begins with understanding your goals, the things that matter to you and how you prefer to be supported.

Preparing for a change

You are moving towards a new living, learning or daily environment and want help working out the next steps.

Keeping support connected

You want to clarify who is involved and what needs to be arranged as your circumstances change.

Settling into a new routine

You would like practical assistance to get familiar with a new setting and explain your preferences.

The change and its timing

Tell us what is changing, any known dates and the parts of the transition that concern you most.

Agree on who is involved

You choose the people who may join the discussion and consent to relevant information being shared.

A defined support role

We clarify the transition tasks, responsibilities and period of assistance alongside any existing services.

Making support work for you

We discuss the details together, so you know what to expect before you decide.

Funding and costs

Life transition assistance needs to fit your disability-related support needs and NDIS plan. We discuss the particular change and the practical support requested before confirming funding arrangements.

The agreed service scope sets out the tasks and period of assistance. Ordinary costs associated with moving, education or daily living are considered separately from disability support costs.

Before you decide, we explain your service agreement, how to request changes and how to give feedback.

We support people across Greater Melbourne, including Melbourne’s western suburbs, Wyndham, Point Cook, Werribee, Tarneit and Truganina, as well as Geelong. Tell us your suburb so we can confirm local availability.

YOUR NEXT STEP

How do I get started?

Tell us what you need
Share your goals, suburb and preferred way to contact you. You can involve someone you trust.
Agree on the details
Together, we confirm suitable support, available times, funding and costs. We explain the service agreement before you decide.
Start with a clear plan
Once you agree, we arrange the first visit and explain how to ask questions, give feedback or change your support.

You can contact us yourself, or ask a family member, carer or support coordinator to help. An enquiry does not book a service.

Frequently asked questions

Let’s talk about the support you need

We’re here to listen, answer your questions and help you understand your options.

Tell us a little about yourself and what you’re looking for. You can enquire for yourself or someone you support.

LET’S GET STARTED

How can we help?

A few details will help us understand the support you need.

Step 1 of 4

Life stages & transitions

Support for your everyday life

Planning the change

Preparing for conversations

Connecting the practical arrangements

Getting familiar with a new routine

Checking how the change is going