Working through housing options
You want help to organise your preferences, access needs and questions about potential accommodation.
Accommodation & tenancy support
Housing applications and tenancy responsibilities can be difficult to navigate. We provide practical assistance with agreed housing-related tasks, guided by your preferences and disability support needs. Enquire across Greater Melbourne, Melbourne’s western suburbs, Wyndham and Geelong.
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Support for your everyday life
Get support with the steps involved in finding and keeping a home. Help with the practical tasks involved in finding suitable housing and maintaining a tenancy.
We agree on the activities, suitability and scope with you before support begins.
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A personal approach to your support
AN ILLUSTRATIVE EXAMPLE
You might have found a rental option but feel overwhelmed by the application. Support could help you make a document checklist, organise the information you already have and prepare questions for the housing provider. The housing provider makes the tenancy decision.
Support shaped around you
The right support begins with understanding your goals, the things that matter to you and how you prefer to be supported.
Managing application tasks
You need practical assistance to gather information or work through a housing application.
Keeping up with tenancy responsibilities
Prompts, organisation or help communicating would make it easier to manage agreed tenancy tasks.
Start with your housing situation
Tell us whether you are exploring options, applying for a tenancy or needing help with an existing arrangement.
Information and permission
We agree on which information is needed and whether you want help communicating with a housing provider or another service.
Clear tasks and responsibilities
The assistance, relevant dates and responsibilities of everyone involved are discussed before work begins.
Making support work for you
We discuss the details together, so you know what to expect before you decide.
Funding and costs
NDIS accommodation and tenancy assistance concerns disability-related support with housing tasks. The assistance must fit your plan and is separate from the housing decision itself.
Rent, bonds, mortgage payments and utilities are ordinary housing costs rather than the cost of this support service. We explain the fees for our agreed assistance before you proceed.
Before you decide, we explain your service agreement, how to request changes and how to give feedback.
We support people across Greater Melbourne, including Melbourne’s western suburbs, Wyndham, Point Cook, Werribee, Tarneit and Truganina, as well as Geelong. Tell us your suburb so we can confirm local availability.
YOUR NEXT STEP
How do I get started?
Tell us what you need
Share your goals, suburb and preferred way to contact you. You can involve someone you trust.
Agree on the details
Together, we confirm suitable support, available times, funding and costs. We explain the service agreement before you decide.
Start with a clear plan
Once you agree, we arrange the first visit and explain how to ask questions, give feedback or change your support.
You can contact us yourself, or ask a family member, carer or support coordinator to help. An enquiry does not book a service.
Frequently asked questions
Let’s talk about the support you need
We’re here to listen, answer your questions and help you understand your options.
Tell us a little about yourself and what you’re looking for. You can enquire for yourself or someone you support.
LET’S GET STARTED
How can we help?
A few details will help us understand the support you need.
Step 1 of 4
Who are you enquiring for?
Your enquiry · NDIS support