Keeping up with essential chores
Cleaning, laundry or preparing meals has become difficult because of your disability.
Household tasks
When disability makes household tasks difficult, a little practical support can make daily life more manageable. We discuss the jobs you need help with and the way you like your home cared for. Our service area includes Greater Melbourne, Melbourne’s western suburbs, Wyndham and Geelong.
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Support for your everyday life
A helping hand with the tasks that keep a home going. Practical help with essential chores so your home works better for everyday life.
We agree on the activities, suitability and scope with you before support begins.
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A personal approach to your support
AN ILLUSTRATIVE EXAMPLE
You might find it difficult to manage washing and kitchen chores in the same week. A visit could focus on changing bed linen, putting a load of washing on and helping prepare a simple meal, with the priorities agreed by you.
Support shaped around you
The right support begins with understanding your goals, the things that matter to you and how you prefer to be supported.
A home arranged your way
You want help that respects where you keep your belongings and how you use your space.
Making daily tasks manageable
You would like to agree on a realistic list of household priorities for each visit.
Agree on the priorities
We discuss the tasks, time available and how much you would like to take part.
Products, equipment and access
Tell us about household access, preferred cleaning products, allergies and any equipment needed for the agreed tasks.
A clear household routine
Share how often help is needed and your preferred days so we can confirm local availability.
Making support work for you
We discuss the details together, so you know what to expect before you decide.
Funding and costs
NDIS household assistance is for support connected to your disability and must fit your plan. We discuss which tasks you need assistance with and the relevant funding arrangements.
The service agreement explains labour costs and the agreed task list. Ordinary groceries, household supplies and other everyday living expenses remain separate from the support service.
Before you decide, we explain your service agreement, how to request changes and how to give feedback.
We support people across Greater Melbourne, including Melbourne’s western suburbs, Wyndham, Point Cook, Werribee, Tarneit and Truganina, as well as Geelong. Tell us your suburb so we can confirm local availability.
YOUR NEXT STEP
How do I get started?
Tell us what you need
Share your goals, suburb and preferred way to contact you. You can involve someone you trust.
Agree on the details
Together, we confirm suitable support, available times, funding and costs. We explain the service agreement before you decide.
Start with a clear plan
Once you agree, we arrange the first visit and explain how to ask questions, give feedback or change your support.
You can contact us yourself, or ask a family member, carer or support coordinator to help. An enquiry does not book a service.
Frequently asked questions
Let’s talk about the support you need
We’re here to listen, answer your questions and help you understand your options.
Tell us a little about yourself and what you’re looking for. You can enquire for yourself or someone you support.
LET’S GET STARTED
How can we help?
A few details will help us understand the support you need.
Step 1 of 4
Who are you enquiring for?
Your enquiry · NDIS support