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Community nursing care

Some disability-related care needs require nursing input alongside everyday support. We discuss your current care arrangements, the nursing assistance requested and the information needed to assess suitability. Community nursing enquiries are welcome across Greater Melbourne, Melbourne’s western suburbs, Wyndham and Geelong.

Support for your everyday life

Nursing care that fits into everyday life. Disability-related nursing support, with your care needs and agreed clinical instructions guiding the service.

  • Discussing your nursing needs

    Reviewing the nursing assistance requested, relevant care instructions and the information needed before care can be arranged.

  • Agreed nursing visits

    Disability-related nursing care that has been assessed as suitable and is within the clinician’s scope of practice.

  • Understanding care routines

    Explaining the agreed nursing plan and helping you understand the instructions relevant to everyday care.

  • Noticing and communicating changes

    Documenting relevant observations and discussing changes through the agreed care and escalation arrangements.

  • Working with your support network

    With consent, clarifying relevant care information with your usual clinicians, representative or support team.

We agree on the activities, suitability and scope with you before support begins.

A personal approach to your support

AN ILLUSTRATIVE EXAMPLE

You might already have written instructions from a treating clinician and need to discuss nursing visits at home. The first conversation can clarify the care requested, what information is needed and whether a suitable nursing arrangement can be made alongside your existing team.

Support shaped around you

The right support begins with understanding your goals, the things that matter to you and how you prefer to be supported.

Nursing input for disability-related care

You have a nursing need connected to your disability that requires discussion with an appropriately qualified professional.

Clear day-to-day care instructions

You want to understand how agreed nursing care fits with the assistance you already receive.

Communication with your care team

You would like relevant information shared with the people involved in your care, with your consent.

Clinical suitability first

The requested care, relevant instructions, clinical skills and resources needed are assessed before any nursing service is confirmed.

Consent and care information

We agree on who may share or receive relevant information. Detailed clinical documents are requested through an appropriate process after the initial enquiry.

A clear visit plan

The location, frequency, nursing tasks and contact arrangements for changes in your needs are discussed before care starts.

Making support work for you

We discuss the details together, so you know what to expect before you decide.

Funding and costs

NDIS nursing support must relate to the impact of your disability and fit your plan. General medical treatment and services that are the responsibility of the health system are considered separately.

We confirm the proposed nursing scope and costs with you before a service agreement is made. Funding or a referral alone does not confirm that a particular procedure or visit can be provided.

Before you decide, we explain your service agreement, how to request changes and how to give feedback.

We support people across Greater Melbourne, including Melbourne’s western suburbs, Wyndham, Point Cook, Werribee, Tarneit and Truganina, as well as Geelong. Tell us your suburb so we can confirm local availability.

YOUR NEXT STEP

How do I get started?

  1. Tell us what you need

    Share your goals, suburb and preferred way to contact you. You can involve someone you trust.

  2. Agree on the details

    Together, we confirm suitable support, available times, funding and costs. We explain the service agreement before you decide.

  3. Start with a clear plan

    Once you agree, we arrange the first visit and explain how to ask questions, give feedback or change your support.

You can contact us yourself, or ask a family member, carer or support coordinator to help. An enquiry does not book a service.

Frequently asked questions

Let’s talk about the support you need

We’re here to listen, answer your questions and help you understand your options.

Tell us a little about yourself and what you’re looking for. You can enquire for yourself or someone you support.

LET’S GET STARTED

How can we help?

A few details will help us understand the support you need.

Step 1 of 4

Who are you enquiring for?

Choose the option that best describes your enquiry.