Organise your evidence
Review the information and records you have, how they relate to your intended scope and where they can be found. We help you identify gaps to work through.
AUDIT PREPARATION
NDIS audit preparation. Understand your practice.
Organise your evidence, identify preparation gaps and practise explaining your work through NDIS mock audit discussions. We also help you work through audit feedback within your agreed consulting scope.
Make room for preparation, not guesswork.
Having a collection of documents is one part of preparation. Your team also needs to understand what the documents mean and how they connect to the way your organisation works.
Practise useful conversations
Use mock audit discussions to explain your roles, procedures and everyday decisions in your own words. The focus is understanding your organisation and its practice.
Work through audit feedback
Where agreed in your scope, we help you understand feedback, organise follow-up actions and prepare relevant supporting information.
Know who does what.
Clear responsibilities help your team prepare and keep the formal audit independent.
Our registration support team
We explain, review and discuss your preparation within the scope agreed with you. We can connect questions back to your Policies, Forms and Templates.
Your organisation puts it into practice
Your team provides accurate information, maintains real records and carries out any required improvements. Preparation should reflect what your organisation actually does.
Your auditor conducts the audit
An approved independent quality auditor carries out the formal audit. Its scope, timing and fees are separate from our consulting arrangements.
Mock audit preparation is a learning and review exercise. It does not replace the formal audit, guarantee that an audit will be passed or determine the registration outcome.
A collection your team can understand.
Connect your preparation to clear Policies, practical Forms and reusable Templates, tailored to your organisation.
Your questions, answered.
The audit type depends on the registration groups in your application. Verification assesses the relevant verification requirements; certification assesses the applicable Core Module and any relevant supplementary modules. Check your initial scope of audit and confirm the requirements with an approved quality auditor.
Start with your audit scope, relevant policies and procedures, records showing how your team works, and actions for any gaps you identify. Depending on your services, useful records may include staff induction, participant consent, complaints, incidents and risk reviews. Use real records and confirm the evidence needed for your scope.
It is an opportunity to practise explaining your organisation’s responsibilities, documents and procedures, and to identify areas that need more attention. It is preparation with our registration support team, not a formal quality audit.
We can include support with understanding feedback, organising actions and preparing supporting information in your agreed consulting scope. Your organisation remains responsible for implementing and maintaining the improvements.
Bring any audit scope or correspondence you already have, along with an outline of your services and the preparation you have completed. You do not need to send sensitive participant records to make an initial enquiry.
Consulting and independent audit services are separate. We agree our consulting scope and fees with you before work begins. Your chosen approved independent quality auditor confirms its own audit arrangements and fees.
Official guidance: The quality audit process — NDIS Commission
Bring your audit questions to the conversation.
Tell us where you are now and what you want help preparing.